Lawson Automotive | We Can Cure Your Car's Aches

Feb/10

10

Finding the right Mechanic for your Car

If your car is making funny noises or refusing to start, it can put you in a tough spot but even worse, car problems can put you and your family at risk. We have often heard customers say they feel the same about taking their car to their mechanic as they do about taking themselves to the dentist – they just want to know how much it’s going to hurt and how much it’s going to cost.

Keeping your car running well doesn’t have to be overly time-consuming or expensive if you find an auto repair shop you trust. Lawson Tire & Automotive has the best Austin mechanics that will treat you and your car with the care and respect you deserve.

“I took my car in to Lawson to get a new tire, an alignment and some other minor issues. They ordered a tire to specifications only to find that my previous tire salesman had sold me tires that were a different size. At no extra charge and only a little extra time to order the matching tire I was out of there with exactly what I needed, at the original quoted price and with no upsell. Thanks Jeff and Steve,” Brett Morris recently wrote to us.

We know how hard it is to find a mechanic and an auto repair shop you can go back to each time. Here are some handy tips to help you find the right auto mechanic in Austin:

  • Ask neighbors, family, friends and business associates about their experience with a repair facility or mechanic – shops and mechanics that have earned their respect, earned it for a reason.
  • Find out if the facility employs ASE-certified technicians because ASE tests and certifies automotive professionals in all areas of auto repair and service.
  • Ask how long the facility has been in business – any repair shop that provides honest, high-quality service at a fair price over the years is more likely to stay around than a lesser facility.
  • Observe the shop’s cleanliness and organization, lobby and bathrooms. While this may seem a superficial test at best, it goes a long way when deciding how carefully the facility is managed and how the mechanics feel about their place of work.

Once you select an auto repair shop, taking your car to that shop for regular maintenance, expected repairs, and even oil changes, ensures that the car mechanics are more familiar with your vehicle and can notice when something needs to be repaired before it causes further damage or problems to your vehicle.

“The quality and speed of the repair service from your mechanics and integrity of the customer service by Jeff is simply a recipe for great success. Thank you Steve for taking the time to explain to me clearly the details of my repair job. It solved my nagging car problem that my dealer struggled with for months without success. Wish I had been referred to you years ago!” wrote Keith M.

At Lawson Tire & Automotive, we take pride in long-standing relationships with our customers and we want to see you come back with your vehicle when you need it repaired in the future. We won’t tell you something needs to be fixed when it doesn’t. We won’t tell you we fixed something when we didn’t do the repair. We’re part of your Austin community and we always want it to stay that way.

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